At Zone of Interest (ZOI), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website - www.wearezoi.com, use our services, or interact with us. We comply with the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong, the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in California, and other applicable data protection laws worldwide to provide consistent protection regardless of your location.

Information We Collect

We collect personal data that you voluntarily provide, such as your name, email address, phone number, company details, and billing information when you inquire about products, place orders, subscribe to newsletters, or contact us. We also automatically collect usage data through cookies and similar technologies, including IP address, browser type, device information, pages visited, and interaction patterns. For marketing purposes, we may gather preferences and feedback to improve our lighting solutions.

How We Use Your Information

Your data helps us process orders, respond to inquiries, provide customer support, and deliver personalized content about our innovative lighting products. We use it for internal analytics to enhance website functionality, marketing campaigns (with your consent), and compliance with legal obligations. Aggregated, anonymized data may be used for research on sustainable lighting trends.

Sharing Your Information

We share data only with trusted third parties, such as shipping providers, payment processors, and IT service vendors, to fulfill orders and maintain services. We do not sell your personal data. In cases of mergers, acquisitions, or legal requirements, data may be transferred, but we ensure compliance with applicable laws. For international transfers, we use safeguards like Standard Contractual Clauses to protect your data.

Cookies and Tracking Technologies

Our website uses cookies for essential functions (e.g., session management), performance analytics, and targeted advertising. You can manage preferences via our cookie banner or browser settings. Third-party tools like Google Analytics help us understand user behavior, but we anonymize IP addresses where possible.

Data Security

We implement robust security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, loss, or breach. However, no system is entirely secure, so we encourage vigilance on your end.

Your Rights

Under PDPO, GDPR, CCPA, and similar laws:

• Access, correct, or delete your data.

• Object to processing or withdraw consent.

• Request data portability.

• Opt out of marketing or cookie tracking.

To exercise rights, contact us at info@wearezoi.com. We respond within 30 days (or as required by law). For California residents, we do not sell data and honor "Do Not Sell" requests.

Children's Privacy

Our services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors without parental consent.

Changes to This Statement

We may update this Statement to reflect changes in practices or laws. Revisions will be posted with the effective date. Continued use constitutes acceptance.

Contact Us

For questions or complaints, reach us at:
ZOI Hong Kong Limited

Email: info@wearezoi.com

We value your trust and strive to handle data responsibly while illuminating your Zone of Interest.

Effective Date: August 01, 2025